Our team

At FORTRESS, our team of collections analyst are well versed in negotiation and problem solving skills

At FORTRESS, our team of collections analyst are well versed in negotiation and problem solving skills. We listen to you to develop solutions based on your company’s individual preferences and are ready to adjust if initial efforts are ineffective. We seek to build relationships and obtain outstanding receivables while retaining your investment in your customer relationship.

As members of the ACA International we adhere to an industry recognized standard for collecting debt in an ethical and professional manner. All our collectors are ACA certified.

Ricardo A. Campbell | Managing Director
rcampbell@fortress.bm

Phillip-Howard C. Francis III, PCS | Accounts Receivable Analyst
pfrancis@fortress.bm

Kianne Tankard | Junior Collections Analyst
ktankard@Fortress.bm

Theresa Roque | Senior Collections Analyst
troque@fortress.bm

FORTRESS allows its clients and their customers to manage their account without any interaction from its agents.